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IT projects
often get into trouble in one of three general areas. 1. The manager in charge
of the project has no formal training on how to manage projects. 2. Managers are
often unwilling to track and report on cost, risk, time, and quality problems.
3. Managers are often unwilling to say "no" to poorly defined projects.
It projects are often managed by technical experts in such fields as
programming, network operations, or systems management. They generally take a
"hands on" approach to managing projects and often end up solving technical
problems instead of managing the project. Because they are not trained project
managers, they often do not see any value in tracking and reporting all project
costs and problems. Hesitancy often comes from a fear that accurate reporting
will get them fired or block potential promotions. These same fears surface when
they are assigned a poorly defined project or a project whose increasing scope
has no limiting factors.
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