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Key Results
Management, Inc. Disclaimer & Privacy Statement
The following statements
and disclaimers apply to all Web pages managed by Key Results Management, Inc.
unless otherwise noted.
Privacy
The Key Results Management
Web site which referred you to this document conforms to the general policy on
privacy as outlined below.
How we handle the
information we gather when you visit our Web site-
Web server activity logs
Like most Web servers on
the Internet, our servers collect and store all of the information that your Web
browser sends when it requests a Web page, including:
- the
name, domain, and numerical internet address of the "host" computer
(typically a computer belonging to your Internet Service Provider and not
your personal computer) from which you access the Internet.
- the
date and time you accessed our site;
- the
Internet address of the Web page that you came from
- the
page you requested from our site and the number of characters sent to your
computer; and
- the
information your Web browser software sends as its so-called "User Agent,"
which typically identifies the browser software and may also indicate the
operating system and type of CPU used in your personal computer.
It is impossible to
determine the actual identity of an individual user from this information.
The logs are periodically
summarized and analyzed in order to study site usage over time and to perform
other studies to help us improve the site's organization, performance, and
usefulness.
Electronic mail
When you send us personal
identifying information via e-mail (that is, in a message containing a question
or comment, or by filling out a form that e-mails us this information), we use
it to respond to your requests. We may forward your e-mail to other Key Results
Management employees, partner agencies, or contract personnel who are better
able to answer your questions. We do not retain or distribute lists of e-mail
addresses to any parties outside of the Key Results Management except as
necessary to conduct authorized business. We do not distribute lists of e-mail
addresses to any third party.
File transfer protocol
(FTP)
Key Results Management
sites that use the file transfer protocol may also store your e-mail address if
your Web browser is configured to provide it. By default most Web browser
software does not send your e-mail address; this option is configured through
your browser preferences. In Netscape Navigator, for example, this option must
be set by you through the Advanced preferences category by the item labeled,
"Send email address as anonymous FTP password."
Online surveys
When you voluntarily
provide us with personal information as part of an online survey, we use it to
perform various quantitative and qualitative analyses to improve customer
service and satisfaction. We may forward the information collected to other Key
Results Management employees or contract personnel to perform the actual
analysis. You are under no obligation to participate in such surveys.
Non-participation will not inhibit your use of our Web site in any way. If you
provided the information to us in error, you may request its removal at any
time.
Marketing information
We may collect information
from you, with your permission, that will allow us to provide customer services,
such as promotional materials and product availability notices. We may forward
the information collected to other Key Results Management employees, partner
agencies, or contract personnel to provide specific marketing services. We will
remove such information at your request.
Collection and release of
gathered information
We want to make it clear
that we will not obtain personal identifying information about you when you
visit our Web site, unless you choose to provide such information to us. Except
in the course of officially authorized law enforcement investigations, or in the
event of a suspected attempt to deliberately circumvent our system's security
with the intent to gain unauthorized access or to do physical damage (for
example, an attack by hackers), we do not attempt to identify individual users
or share any information we receive with any parties outside of Key Results
Management. In the latter case, collected information associated with a
suspected intruder might be shared with an incident response service.
Retention of collected
information
Cookies - Some
applications may save a "cookie" on your browser to provide a temporary history
of actions taken. We do not retain any record of "cookies" beyond what is
necessary for running the application.
Web server activity
logs - Monthly
extracts of the log files are archived and stored off-line at our discretion for
an indefinite period of time. Some statistical summaries derived from these data
may be retained online or off-line at our discretion for an indefinite period of
time.
E-mail
- Information collected via online surveys may be maintained at our discretion
for an indefinite period of time.
Online surveys
- Information collected via online surveys may be maintained at our discretion
for an indefinite period of time.
Marketing information
- Such information may be maintained at our discretion for an indefinite period
of time.
Links to
Non-Key Results Management Sites
The Key Results Management
site contains numerous links to data and information on the Web. Links and
pointers to non- Key Results Management sites are provided for information only
and do not constitute endorsement, express or implied, by Key Results Management
or its partners, as to their suitability, content, products, or services,
whether they are governmental, educational, or commercial.
Non-Endorsement of Commercial and
Other Non- Key Results Management Products and Services
Hypertext links and other
references to non- Key Results Management products and services are provided for
information only and do not constitute endorsement or warranty, express or
implied, by the Key Results Management or its partners, as to their suitability,
content, usefulness, functioning, completeness, or accuracy.
Content Accuracy, Completeness, and
Usability of Key Results Management Data and Information
We make every effort to
provide and maintain accurate, complete, usable, and timely information on our
Web pages. However, some Key Results Management data and information accessed
through these pages may, of necessity, be preliminary in nature and presented
prior to final review. These data and information are provided with the
understanding that they are not guaranteed to be correct or complete. Users are
cautioned to consider carefully the provisional nature of these data and
information before using them for decisions that concern personal or public
safety or the conduct of business that involves substantial monetary or
operational consequences. Conclusions drawn from, or actions undertaken on the
basis of, such data and information are the sole responsibility of the user.
Copyright
All Key Results Management
web pages, content, and materials are protected under U.S. and foreign copyright
laws. Furthermore, some non- Key Results Management data, products, and
information linked, or referred to, from this site may be protected under U.S.
and foreign copyright laws. You may need to obtain permission from the copyright
owner to acquire, use, reproduce, or distribute these materials. It is the sole
responsibility of you, the user of this site, to carefully examine the content
of the Key Results Management sites and all linked pages for copyright
restrictions and to secure all necessary permissions.
Liability
Neither Key Results
Management, nor any of their employees, contractors, subcontractors, make any
warranty, express or implied, nor assume any legal liability or responsibility
for the accuracy, completeness, or usefulness of any information, apparatus,
product, or process disclosed, nor represent that its use would not infringe on
privately owned rights.
To Contact
Us
If you have any questions
about the "Key Results Management, Inc. Disclaimer & Privacy Statement” please
contact:
Policy Manager
Key Results Management, Inc.
info1@k-r-m.com
(404)437-6485
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